1. INTRODUCTION

Welcome to HeadRoom CoWorking & Strategy Inc. (“Company,” “we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, www.headroom.net (“Website”), interact with our services, or become a member of HeadRoom CoWorking.

By accessing or using our Website or services, you agree to the collection and use of your information in accordance with this Privacy Policy. This policy is designed to inform you about the types of data we collect, how we use it, and the steps we take to safeguard your information.

If you have any questions or concerns about our privacy practices, please don’t hesitate to contact us at the details provided below.

2. DATA INFORMATION

DATA WE COLLECT

We collect two main types of information:

1. Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, company name, and any other details you provide when filling out contact forms, booking a tour, or signing up for our services.

2. Non-Personal Information: This includes data that cannot be used to identify you directly, such as your IP address, browser type, referring/exit pages, and other technical data collected through cookies and analytics tools (e.g., Google Analytics). This data helps us analyze how users interact with our Website and improve its functionality.

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To provide and improve our coworking services: We use your data to respond to inquiries, schedule tours, and ensure we meet your needs as a member.

• To enhance your experience: We use non-personal information to optimize our website, enhance functionality, and improve user experience.

• To communicate with you: We may send you updates, news, or information about our services, provided you have opted in to receive marketing communications.

• To comply with legal obligations: We may process your information to meet legal, accounting, or regulatory requirements.

SHARING AND DISCLOSURE OF INFORMATION

We respect your privacy and do not sell or rent your personal information. However, we may share data with:

• Service providers: These include companies that assist with website operations, analytics, and marketing.

• Legal authorities: We may disclose your data if required by law, or if we believe it is necessary to comply with legal obligations or protect our rights.

• Business partners: In the event of a merger, acquisition, or sale of assets, your data may be transferred to our new business partners.

DATA PROTECTION AND SECURITY

We implement security measures to safeguard your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

3. THIRD PARTY INFORMATION

Our Website may contain links to third-party websites, services, or content that are not operated or controlled by us. These third-party sites may collect or process your information according to their own privacy practices. Please be aware that we are not responsible for the privacy practices or content of external websites and cannot guarantee their security or compliance with privacy laws.

If you visit a third-party website through a link on our website, we encourage you to review their privacy policy and terms of service to understand how your data may be collected, used, and protected.

Additionally, when you interact with social media sharing links or icons on our website, please note that these features are operated by third parties. These third parties may collect information based on your interactions with these features. If you choose to engage with any social media platforms or external sites, you are subject to their respective privacy policies.

We do not share your personal information with third-party websites or advertisers unless required by law, or as described in this Privacy Policy.

4. COOKIES & TRACKING

We use cookies and similar tracking technologies to enhance the functionality of our Website and improve user experience. Cookies are small data files stored on your device that allow us to remember your preferences and analyze how users interact with our Website. This helps us tailor our content and provide a more personalized experience.

Types of Cookies We Use:

• Essential Cookies: These cookies are necessary for the Website to function and cannot be disabled. They help with basic features such as navigating the site and accessing secure areas.

• Performance and Analytics Cookies: These cookies help us understand how visitors interact with our Website, enabling us to improve performance and functionality. We may use tools like Google Analytics to gather insights.

• Advertising and Marketing Cookies: We may use these cookies to deliver targeted advertisements that are more relevant to you. They also help us measure the effectiveness of our marketing efforts.

Managing Cookies:

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect your experience on our Website, limiting some features or functionalities.

For more information on how to manage cookies, visit the help section of your browser or device.

 

5. SHARING & DISCLOSURE OF INFORMATION

We do not sell or rent your personal information. We may share data with:

• Service providers assisting us with website operations, analytics, and marketing.
• Legal authorities if required by law.
• Business partners in case of a merger or acquisition.

6. SMS COMMUNICATIONS

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By submitting a contact form on our website, messaging us via Facebook or Instagram, or becoming a HeadRoom Resident, you can agree to receive text messages from HeadRoom CoWorking & Strategy INC.

By opting in to receive SMS communications from HeadRoom CoWorking & Strategy INC, you agree to the following terms and conditions:

• Consent to Receive SMS – By providing your mobile phone number, you consent to receive SMS messages from HeadRoom CoWorking & Strategy INC related to customer relations. Message frequency may vary based on your interactions with us.
• Message and Data Rates – Standard message and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges incurred for receiving SMS messages.
• Opting Out – You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number. Please note that opting out may affect your ability to receive certain types of communications.
• Help and Support – If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at 608-610-1258.
• Privacy – Your mobile phone number and other personal information will be handled in accordance with our Privacy Policy, available here. We do not sell or share your phone number with third parties except as required by law.
• Changes to Terms – We may update these terms and conditions from time to time. Any changes will be effective when we send a new SMS message or update our terms on our website. Your continued use of the SMS service constitutes acceptance of the revised terms.
• Termination – We reserve the right to terminate or modify the SMS service at any time without prior notice.
• Liability – HeadRoom CoWorking & Strategy INC is not responsible for any delays or failures in the delivery of SMS messages due to issues with your mobile carrier or other technical problems.

By opting in, you acknowledge that you have read, understood, and agree to these terms and conditions.

 

7. DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Our retention periods vary depending on the type of data and its use, as outlined below:

• Membership and Billing Information: We retain this data for the duration of your membership and up to seven (7) years after account closure to comply with financial, tax, and legal regulations.

• Communication Records (Emails, Inquiries, Support Requests): We keep these records for up to two (2) years to help us assist with follow-ups and improve our services.

• Marketing and Promotional Data: We retain this information until you opt out or withdraw consent, and periodically review it to ensure accuracy and relevance.

• Visitor and Access Logs: These logs are kept for up to one (1) year for security and compliance purposes.

Once the retention period expires, we securely delete or anonymize your data unless we are required to keep it longer for legal, financial, or business purposes. If you wish to request the deletion of your data, we will honor your request unless retention is required by law or for legitimate business reasons.

For any questions about data retention or requests regarding your data, please contact us at admin@headroom.net.

8. SECURITY MEASURES

We take the security of your personal data seriously. To protect your information from unauthorized access, we implement a variety of security measures, including SSL/HTTPS encryption on our Website. This ensures that any data transmitted between you and our servers is secure.

While we make every effort to protect your data, please understand that no method of data transmission over the internet is 100% secure. As such, we cannot guarantee absolute security. In the event of a data breach, we will promptly notify affected users and take appropriate action to mitigate any risks.

9. YOUR DATA RIGHTS

GENERAL RIGHTS

Under applicable data protection laws, you have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.

• Correction: If any of your personal information is inaccurate or incomplete, you have the right to request updates or corrections.

• Deletion: You can request the deletion of your personal data, subject to any legal or legitimate business requirements that may necessitate retaining it.

• Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format, or ask that we transfer your data to another organization, where feasible.

• Restriction of Processing: You may request that we limit the processing of your personal data in certain circumstances, such as when you believe the information is inaccurate or object to its use.

• Objection to Processing: You have the right to object to our processing of your personal data, including any profiling, based on our legitimate interests.

• Withdraw Consent: If we rely on your consent for processing, you may withdraw it at any time, though this will not affect the lawfulness of processing prior to withdrawal.

To exercise any of these rights or to ask questions about how your data is processed, please contact us at admin@headroom.net. We will respond to your request in accordance with applicable data protection laws.

 

10. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

In some cases, it may be necessary to disclose your personal data in response to legal requests from government authorities or private parties. If required by law, we may release your information to comply with legal obligations, prevent fraud, or protect our rights.

If we receive a subpoena or similar legal request, we may notify you, unless prohibited by law, to allow you to contest the request. We are also entitled to share information with third parties if we believe it is necessary to protect the rights, safety, or property of HeadRoom, our users, or the public.

Any data shared for legal purposes will comply with the applicable laws governing your country of residence.

11. AMENDMENTS

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.